Privacy Policy

This Privacy Policy explains how Sheizen Wellness (Aysha Nasreen Nutrition) ("we", "us") collects and uses your personal information when you visit this website or register for the 21-Day Sleep Program (the "Programme").

1. Information we collect

• Details you give us: your name and WhatsApp number when you book a seat, and any messages you send us.
• Payment details: payments are processed by Razorpay. You enter your phone number, email and card, UPI or bank details on Razorpay's secure checkout. We do not see or store your full card, UPI PIN or bank login details. We receive a payment confirmation with your payment ID, amount, phone number and email.
• Website usage: like most websites, we may use cookies and tools such as Meta Pixel and Google Analytics to understand how visitors use the page and to measure our advertising. These collect information such as pages visited, device and browser type.

2. How we use your information

• To confirm your registration and send you the Zoom link and Programme updates on WhatsApp.
• To answer your questions and process refunds.
• To keep records required by law, such as payment and tax records.
• To improve our website and measure our ads.

We do not sell or rent your personal information to anyone.

3. Who we share it with

• Razorpay, to process your payment.
• Zoom and WhatsApp, to run the live sessions and send you messages.
• Meta and Google, through the website tools mentioned above.
• Government or legal authorities, only when the law requires it.

4. Health information

During the Programme you may choose to share details about your sleep, food habits or health. We use this only to guide you within the Programme and keep it confidential. Please share only what you are comfortable sharing.

5. How long we keep it

We keep your registration details for as long as needed to run the Programme and support you afterwards, and payment records for as long as the law requires.

6. Your choices

• You can ask us to see, correct or delete your personal information.
• You can ask us to stop sending you WhatsApp messages at any time.
• You can block or clear cookies in your browser settings.

To do any of this, contact us using the details below.

7. Security

We take reasonable steps to protect your information. Payments go through Razorpay's secure, PCI-DSS compliant checkout.

8. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

9. Contact us